[No need to ask for location] Zero stress for complaints Call Point
No need to ask 'Where is the location?' As soon as the call comes in, local video and remote screens will open, protecting you from the barrage of complaints during the initial response.
"Call Point" is an AI first-response system that frees operators, who are constantly dealing with complaints, from "location-specific pressure" and "the complexity of system operations." The moment a call comes in, the screen displays the answer indicating which parking lot and which payment machine it is. 【Features for On-Site Personnel】 - No need to ask for location With auto phone and QR integration, the property and equipment are automatically identified in 0 seconds as soon as the call is received. You will no longer have to ask, "Please read the number on the sign," and risk getting scolded. - Remote operation with one click A link to "camera footage" and "remote operation tools" pops up on the incoming call screen. The hassle of entering ID/PASS and logging in on a separate screen is eliminated. - AI as a buffer The AI handles the initial report of complaints and requests. You can start addressing the issue in the "resolution" phase after reviewing the summarized text. No large-scale construction or complex setups are necessary. Simply affixing a QR sticker to existing signs will dramatically improve your work environment.
- 企業:ケイマックス
- 価格:Less than 10,000 yen